The New Valley Surplus store saves you a lot of money

PHOENIX – Everyone is looking for a deal these days, and finding one close at hand might be easier with a new local warehouse.

This is especially true as Valentine’s Day approaches.

Katie Raml and the ABC15 Smart Shopper team have discovered the latest surplus business to set up shop in the Valley.

Meredith Diggs, Consumer Marketing Manager at Liquidity Services, sits on the ground floor of her company’s brand new warehouse in Phoenix. She explained to us how it all works.

“We accept retail returns, excess and unsold inventory from major retailers nationwide, both at big box stores and online. And effectively allow consumers to bid on them, based on a single item. »

Liquidity Services has been in the surplus market for decades. Beginning in 1999 as, the founders created their website designed to bring together excess sellers and buyers directly online, but their business only focused on selling large-scale auctions to secondary retailers. Now they use their online platform,, to auction off individual items to consumers.

“This is really the first time that we have entered the direct-to-consumer market. Because we thought there was an opportunity to share the savings, while actually helping to have an impact on the environment; in that sense, all of these items could be destined for landfill, if there wasn’t an outlet like this,” Diggs explained, also noting the benefits for shoppers. “It helps the consumer save money, as well as having a positive impact on the environment by keeping these perfectly good items out of landfills here in Arizona.”

Retailers expect more than $761 billion in merchandise sold last year to be returned by the consumer, according to a report by the National Retail Federation and Appriss Retail in January.

Many items returned to retailers often cannot be resold because the box is torn or there may be a small scratch on the item. So returns are sold to excess buyers along with the overstocked items.

If they fail to sell a second time, those brand new items can end up in a pile of garbage. This fact was an important part of the idea of ​​making individual articles available to people online. The company wanted to sell as much of it as possible to keep it from ending up in landfills.

“As consumers, we really don’t think about what happens to an item when you return it,” Diggs said, while adding, “We return it to the store or online…and unless that item is 100% perfect, he doesn’t. t go back to the shelves… But we also provide consumers with the items they need… at a price they can afford or are willing to pay for. So that’s really the “Reuse” part of the “Reduce, Reuse, Recycle” motto.

Diggs says Phoenix was the best place to test this new concept.

It’s because of the population and the growth in the valley, which means the demand is there. But also because of our industry. “There is a lot of supply here because several large retailers have return centers and fulfillment centers here. So that allows us to take that commodity and, again, redistribute it to consumers in a way that’s less harmful to the environment than trucking it to other parts of the country or shipping it somewhere.” , added Diggs.

Signing up at is quick, easy, and best of all, free.

You can sort categories and locations. Then, when you’re ready, you can place a bid. It all starts at just $5. “It doesn’t matter, whether it’s an Apple Watch or an iPhone case, they all start at $5. And then the market kind of takes over,” Diggs explained.

You pay online, then schedule an hour to pick it up at the Van Buren Street and 67th Avenue warehouse.

Someone brings it directly to your vehicle and should only take about 10 minutes. The whole process – all created to be very convenient for you.

The ABC15 Smart Shopper Team scrolled through items on the website throughout the week to see what was listed.

We found a very diverse catalog. You can find everything from pet beds to playpens, baby gates to Lego sets, and tools and furniture of all kinds.

Each item is auctioned for approximately 24 hours and if a bid is placed in the last few minutes, more time is added to give you a chance to respond. Also, no one from the company is allowed to bid on any of the items, making it all really market driven.

We asked Diggs if there are plans to open another warehouse in Arizona or elsewhere in the country. She told us there was hope for expansion, but not yet. “Right now, we’re focused on this warehouse in Phoenix and providing Phoenicians and Arizonans with the best possible deals.”

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